Stress-free, hassle-free. One cloud team that will manage all your social media needs. No more headaches from creative and design post-development, customer complaints and team misunderstandings. Employing MECworkshop’s cloud team of social media experts distributes the response workload and ensures there’s always someone standing by to help. The cornerstone of any successful company is providing a good customer experience. In the age of mobile devices, consumers most frequently turn to social media with product questions and troubleshooting needs. Therefore, it’s essential for brands to “meet customers where they are” and take proactive steps to offer suitable post designs, content supported with the proper caption and hashtags with, most notably, customer service touchpoints where they’re most convenient.